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Webinar

Healthcare 2.0 The Art and Science of Mindful Communication

Speaker: Dr. Bruce Freeman

August 1, 2025

ACDE Webinar Series

ACDE (Association for Continuing Dental Education)

The Association for Continuing Dental Education (ACDE), along with 37 of its member schools, is jointly providing a series of live webinars. This series features university-based key opinion leaders presenting numerous topics on multiple dates and times. Presentations are available to meet every dental professional’s schedule and interests.

Course Description

Understanding what drives our behaviour can help us communicate better with everyone in our lives, including ourselves, our teams, and our families. In this seminar you will learn the neuroscience behind how we think and act, allowing us to deal with the people with more confidence, and most importantly, less stress. Additionally, you will also learn the steps and wording required to help encourage mental wellness in addition to self-care strategies.

  • Upon completion of this course, participants should be able to:

    • Define Patient Experience and mindful communication.
    • Identify details that may be overlooked and may lead to miscommunication and conflict.
    • Highlight communication strategies that work and those that do not.
    • Engage in activities to develop and practice exceptional communication which leads to less stress, and happier teams and patients.
  • This webinar will be held on Zoom.

    Instructions will be sent to you by email closer to the course start date on how to access the Zoom meeting.

  • Cancellations made more than 10 calendar days before the course start date will receive a full refund. No refunds will be issued for cancellations made within 10 calendar days of the course start date.

    Refunds will not be issued for registrants who do not attend, regardless of reason for absence.

    Registrations cannot be transferred to another individual.

    To cancel your registration, please follow the link and instructions provided in the registration confirmation email. If you are eligible for a refund, the refund will be processed automatically upon cancellation. Please allow 3-5 business days for the transaction to be completed.

    Continuing Dental Education (University of Toronto) reserves the right to cancel courses due to insufficient registrations, instructor cancellation, or unforeseen circumstances beyond our control. In the event of course cancellation, a full refund will be issued, and registrants will be notified promptly. We are not liable for any associated losses, damages, or expenses, including travel and accommodations.

  • After completing this course, a certificate of completion that indicates the number of Continuing Education (CE) points earned will be sent to you within 7-10 days by email.

Presenter

Dr. Bruce Freeman is an honours graduate of the Faculty of Dentistry at the University of Toronto. He completed the Advanced Education in General Dentistry program at the Eastman Dental Center in Rochester, New York. Dr. Freeman subsequently returned to the University of Toronto where he received his Diploma in Orthodontics and is an Assistant Professor and member of the School of Graduate Studies. He completed his Master of Science degree in the field of temporomandibular disorders and orofacial pain at the University of Toronto. Dr. Freeman is Co-Director of the Facial Pain Unit and Hospital Dental Residency Program with the department of Dentistry at Mount Sinai Hospital where he cares for patients with complex facial pain disorders in addition to participating in the education of the hospital dental residents and specialty dental residents from the University of Toronto dental faculty. He is also a facial pain consultant in the Department of Neurosurgery at Toronto Western Hospital (UHN) and the Wasser Pain Management Centre at Mt. Sinai Hospital. Dr. Freeman participates as a Master of Science committee member as well as participating in research initiatives within the department which have yielded publications in the European Journal of Neuroscience, Pain, Brain Research and Neuroimage. Dr. Freeman lectures internationally on the topics of clinical orthodontics, facial pain, virtual surgical planning, patient experience, and mindful communication. Dr. Freeman also maintains a private practice in orthodontics with an emphasis on surgical and pre-prosthetic care. Dr. Freeman is also a certified yoga instructor with additional training in breathing techniques, meditation, and trauma informed movement, emphasizing how self-care leads to the best patient care.

Find Dr. Freeman on Instagram

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