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The Treatment Coordinator Role

Speaker: Linda Anderson

January 24–25, 2025

Course Description

A treatment coordinator can manage and increase the volume of completed dental treatments with measurable results. Learn how to effectively implement this role in your practice while gaining valuable communication techniques and systems that will enhance patient experience!

    • Define the role and the duties of a treatment coordinator.
    • Eliminate minimizing language and increase the value of dentistry.
    • Understand the metrics involved that show measurable success.
    • Plan your ideal day and the dentistry that you love to do.
    • Reduce the use of the insurance word.
    • Create a new patient experience that is a 5-star review.
  • Please arrive within 30 minutes before the course start time to sign in.

    Hotels & Parking

  • Friday, Jan. 24, 2025
    8:30 a.m.–4:30 p.m.

    Chestnut Conference Centre
    89 Chestnut Street, Toronto
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    Saturday, Jan. 25, 2025
    8:30 a.m.–3:00 p.m.

    Chestnut Conference Centre
    89 Chestnut Street, Toronto
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  • Complimentary coffee/tea and lunch are provided for course participants. Please indicate any dietary restrictions upon registration.

  • Cancellations made more than 10 calendar days before the course start date will receive a full refund. No refunds will be issued for cancellations made within 10 calendar days of the course start date.

    Refunds will not be issued for registrants who do not attend, regardless of reason for absence.

    Registrations cannot be transferred to another individual.

    To cancel your registration, please follow the link and instructions provided in the registration confirmation email. If you are eligible for a refund, the refund will be processed automatically upon cancellation. Please allow 3-5 business days for the transaction to be completed.

    Continuing Dental Education (University of Toronto) reserves the right to cancel courses due to insufficient registrations, instructor cancellation, or unforeseen circumstances beyond our control. In the event of course cancellation, a full refund will be issued, and registrants will be notified promptly. We are not liable for any associated losses, damages, or expenses, including travel and accommodations.

  • After completing this course, a certificate of completion that indicates the number of Continuing Education (CE) points earned will be sent to you within 7-10 days by email.


Linda loves results! She realizes that to be a successful leader you must understand the impact of change on a team. Change has been a constant in Linda’s career.

Linda gained her knowledge and experience through developing her roles within the practice of dentistry, as well as through continuing education and then as a practice management coach serving dentists across North America. She has completed many courses in leadership, mediation, case presentation, and has a Certificate in Adult Education through the Saint Francis Xavier University. She is a Certified Training Professional as recognized by the Institute of Performance and Learning.

As a coach, Linda recognizes talent, skills, and knowledge in people. She is the go-to person when defining roles and skills in the areas of managing downtime, case presentation, accounts receivables, scheduling and much more. Linda’s clients achieve their vision and gain financial returns on their investment. She facilitates workshops on the business of dentistry and has been the instructor of the Dental Practice Management course since 2015.

The team approach to dentistry is important to Linda. She has the ability to create motion and momentum in others. She believes that with understanding and humor, a team will embrace change to achieve the results they desire.

Find Linda on LinkedIn

Category 1 CORE courses available online
24 hours a day, 7 days a week, 365 days of the year

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